Online Occupational Therapy.

Purposefully small. Personally delivered.

A considered, evidence-based telehealth service since 2022.

A woman with curly brown hair and glasses smiling while sitting at a desk with a laptop, a smartphone, and a pen. She is wearing an orange sweater.

What makes Telehealth OT different?

Sole practitioner service, purposefully small by design. Here's what that actually means for you:

✔ One therapist, start to finish - you and your support network work directly with the same OT from referral through to service delivery.

✔ No handovers, no rotating clinicians - no layers between you and your treating therapist.

✔ Limited caseload, by choice - intentionally kept small to ensure responsive communication, timely reports, and quality-driven care.

✔ An OT who knows your story - not a case number, not a file on a desk.

✔ Direct access to your OT - questions, updates, and collaboration without chasing through admin teams.


If you're looking for a service that treats you like a person rather than a case number, you're in the right place.

Occupational Therapist Tom Underhay
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AHPRA-Registered Occupational Therapist

10+ Years Experience

Services

✔ NDIS and Private Clients

✔ Australia-wide telehealth - delivered online, wherever you are. No travel cost. Flexible appointments.

✔ Neurodevelopmental and Psychosocial Disability (15 years and older)

✔ Capacity Building with Activities of Daily Living and Self‑Management

✔ Functional Capacity and Support Needs Assessments

✔ Tertiary Transition Planning

Referral form links and more details about each service can be found below.

  • Reduced functional capacity in activities of daily living and self‑management is consistently identified as a key driver of reduced independence and increased carer strain.

    This service uses structured routines as the foundation for change, providing consistency and predictability to support skill development across daily living and self‑management activities.

    What this service supports

    Capacity building may support participants who require assistance to:

    • Improve independence with self‑care and daily living tasks

    • Develop consistent routines that support daily functioning

    • Increase motivation and engagement in everyday activities

    • Break tasks into clear, manageable steps to reduce cognitive and emotional load

    • Reduce reliance on prompting, reminders, and carer support

    Capacity building is goal‑directed, measurable, and aligned with NDIS goals relating to independence and daily function.

    REFERRAL FORM: Click here for the Capacity Building with ADLs and Self‑Management Referral Form.

  • Evaluates the impact of a participant's disability on daily functioning and independence, to inform the type and level of supports required under the NDIS. The focus is on functional capacity and support needs rather than diagnosis alone.

    The assessment:

    • Assesses functional capacity across the six NDIS domains: communication, social interaction, learning, mobility, self-care, and self-management

    • Utilises assessments commonly accepted by the NDIS, providing recognised and defensible supporting evidence

    • Clearly documents current functional capacity, support needs, and risks to independence

    • Links findings to the participant's NDIS goals and addresses reasonable and necessary criteria, supporting funding decisions and implementation.

    In some cases, the assessment may also consider whether a participant can live safely and sustainably in their current home environment, or whether additional Home and Living supports - including Supported Independent Living (SIL) - should be explored.

    Typical service agreements:

    • Standard assessment: 15 hours

    • Including Home and Living (SIL): 18 hours

    This includes case preparation, review of clinical documentation, communications, and post-assessment report writing.

    REFERRAL FORM: Click here for the Functional Capacity and Support Needs Assessment Referral Form.

  • The Tertiary Transition Functional Profile is a clinician-led, individualised planning report for people considering their next study or training pathway, including university, TAFE, vocational training, or an apprenticeship.

    It helps participants and stakeholders better understand career pathway fit, study or training participation and sustainability, and independent living readiness before committing significant time, money, and energy to a study or training pathway.

    For full details, including pricing, FAQs, NDIS information, and referral options, please visit www.tertiarytransition.com.au.