Online Occupational Therapy.

A considered, evidence‑based approach to telehealth since 2022.

Services

Services Overview

  • For NDIS participants and private clients aged 17 and over.

  • Delivered via telehealth across Australia.

  • Clinician‑led service with direct involvement from the treating occupational therapist throughout.

Area of practice

  • Adults (17+) with neurodevelopmental and psychosocial disability.

  • Capacity building to support independence with activities of daily living and self‑management, using structured routines as the foundation for change.

  • Functional Capacity Assessment to evaluate the impact of impairments on activities of daily living.

  • Tertiary transition planning to support meaningful role engagement.

Service details are outlined below, with referral links included in each description.

  • Reduced functional capacity in activities of daily living and self‑management is consistently identified as a key driver of reduced independence and increased carer strain.

    This service uses structured routines as the foundation for change, providing consistency and predictability to support skill development across daily living and self‑management activities over time.

    What this service supports

    Capacity building may support participants who require assistance to:

    • Improve independence with self‑care and daily living tasks

    • Develop consistent routines that support daily functioning

    • Increase motivation and engagement in everyday activities

    • Break tasks into clear, manageable steps to reduce cognitive and emotional load

    • Reduce reliance on prompting, reminders, and carer support

    Capacity building is goal‑directed, measurable, and aligned with NDIS goals relating to independence and daily function.

    REFERRAL FORM: Click here for the Capacity Building with ADLs and Self‑Management Referral Form.

  • A Functional Capacity Assessment (FCA) evaluates the impact of a participant’s disability on daily functioning and independence, to inform the type and level of supports required under the NDIS.

    The assessment considers how impairments affect activities of daily living and participation, with a focus on functional capacity rather than diagnosis alone.

    A Functional Capacity Assessment:

    • Assesses functional capacity across the six NDIS domains: communication, social interaction, learning, mobility, self‑care, and self‑management

    • Utilises assessments commonly accepted by the NDIS, providing recognised and defensible supporting evidence

    • Clearly documents current functional capacity, support needs, and risks to independence

    • Links findings to the participant’s NDIS goals, supporting funding decisions and implementation

    In some cases, an FCA may also need to consider whether a participant can live safely and sustainably in their current home environment, or whether additional Home and Living supports should be explored. This may include consideration of a Supported Independent Living (SIL) model of care where functional capacity, supervision needs, or reliance on ongoing support indicate that independence cannot be maintained with lower‑intensity supports alone.

    REFERRAL FORM: Click here for the Functional Capacity Assessment Referral Form.

  • The Tertiary Transition Functional Profile™ is a comprehensive functional guide designed to support personalised, informed tertiary transition planning and preparedness.

    This isn’t just career direction. The assessment applies a clinical lens to examine how well different tertiary pathways may fit the person, what factors need to be considered to manage study demands and support sustainability, and how prepared someone is for the day‑to‑day realities of tertiary study.

    The Tertiary Transition Functional Profile is structured around three pillars:

    • Pillar 1: Career Pathway Fit

      Clarifies the kinds of work activities, learning demands, and environments most likely to remain engaging over time, and where predictable friction is likely to emerge so it can be planned for early.

    • Pillar 2: Capacity and Sustainability for Tertiary Study

      Considers the demands of tertiary study and how these interact with the person’s capacity to manage study load, particularly as external pressures increase.

    • Pillar 3: Independent Living Readiness

      Looks at the practical life factors that influence stability while studying, including readiness to independently manage everyday responsibilities alongside study, such as routines, organisation, finances, and personal administration.

    Important note: At present, this service is privately funded and paid for by the client. We are currently clarifying with the NDIA whether this service may be eligible for NDIS funding for participants.

    For private referrals, please visit www.tertiarytransition.com.au for further information and to complete the referral form.

Key FAQs

  • Capacity Building with Activities of Daily Living and Self‑Management is available to both NDIS participants and private clients.

    Functional Capacity Assessments are available to NDIS participants where an assessment is required for NDIA‑related purposes.

    The Tertiary Transition Functional Profile is currently available only on a private, fee‑for‑service basis and is paid for by the client. We are currently clarifying with the NDIS whether this service may be eligible for NDIS funding for participants.

  • No. Telehealth OT is not an NDIS-registered provider. The service currently accepts referrals from self-managed and plan-managed NDIS participants only.

  • Services are delivered via telehealth using Microsoft Teams.

    A laptop or desktop with a camera and microphone is recommended.
    If using a mobile phone or tablet, the Microsoft Teams app must be installed (browser access is not supported on mobile).

    Video and audio are required; phone call–only appointments are not suitable.

  • Services are currently available to clients in:

    • Australia (NDIS and private).

    • New Zealand (private only).

  • No. If a participant is highly likely to require extensive home modifications or high‑cost assistive technology (for example, complex wheelchair needs or significant physical support requirements), it is best practise for an Occupational Therapist who specialises in home modifications / complex AT to complete the Functional Capacity Assessment in person.

    This is because they can combine the functional assessment with the home modification and high‑cost AT application process, which typically improves continuity and follow‑through for the participant.

  • Telehealth OT does not currently offer Functional Capacity Assessments for NDIS Access Requests.

  • English only.

  • Your report is sent securely to your nominated email address.