Online Occupational Therapy.

A considered, evidence‑based approach to telehealth since 2022.

Services

Services Overview

  • For NDIS participants and private clients aged 17 and over.

  • Delivered via telehealth across Australia.

  • Clinician‑led service with direct involvement from the treating occupational therapist throughout.

Specialisation Area

  • Adults (17+) with neurodevelopmental and psychosocial disability.

  • Routine‑focused capacity building to support independence with activities of daily living and social and economic participation.

  • Functional Capacity Assessments to evaluate the impact of impairments on activities of daily living.

  • Tertiary transition planning and meaningful role engagement.

Service details are outlined below, with referral links included in each description.

  • From completing many functional capacity assessments, routine is consistently identified as a key driver of reduced independence and increased carer strain - and it's one of the most impactful areas to target through capacity building.

    Capacity building focuses on:

    • Understanding motivation and drivers: what gets the participant moving, engaged, and invested in their own day.

    • Building realistic daily routines: co-designed with the participant and their family.

    • Breaking tasks into clear, sequenced steps: reducing the cognitive load of everyday activities like personal care, appointments, and community readiness.

    • Reducing reliance on prompting and reminders: building participant-led initiation and follow-through.

    • Reducing carer strain: supporting more sustainable relationships by shifting pressure away from carers over time.

    Capacity building is goal-directed, measurable, and linked to NDIS goals.

    REFERRAL FORM: Click here for the Routine-Focused Capacity Building Referral Form.

  • Functional Capacity Assessment (FCA) for participants insured by the NDIS focuses on evaluating the impact of impairments on activities of daily living caused by the disability(s) they are insured for, determining the type and level of supports required to improve their independence.

    • Assesses the impact of impairments on functional capacity across the six domains: communication, social interaction, learning, mobility, self‑care, and self‑management.

    • Utilises standardised assessments preferred by the NDIS, ensuring compliance and recognised supporting evidence.

    • Reporting clearly outlines required supports, tailored to the specific needs and NDIS goals of the participant.

    Sometimes an FCA also needs to consider whether the participant can live safely and sustainably in their current home, or whether additional Home and Living supports are required. This may include consideration of a Supported Independent Living (SIL) model of care, where functional capacity, supervision needs, or reliance on ongoing support indicate that independence cannot be maintained with lower‑intensity supports, and where support across the day and overnight may be required.

    REFERRAL FORM: Click here for the Functional Capacity Assessment Referral Form.

  • The Tertiary Transition Functional Profile™ is a comprehensive functional guide designed to support personalised, informed tertiary transition planning and preparedness.

    This isn’t just career direction. The assessment is led by an experienced occupational therapist and applies a clinical lens to examine how well different tertiary pathways may fit the individual, what factors need to be considered to manage study demands and support sustainability, and how prepared someone is for the day‑to‑day realities of tertiary study.

    The Tertiary Transition Functional Profile is structured around three pillars:

    • Pillar 1: Career Pathway Fit

      Clarifies the kinds of work activities, learning demands, and environments most likely to remain engaging over time, and where predictable friction is likely to emerge so it can be planned for early.

    • Pillar 2: Capacity and Sustainability for Tertiary Study

      Considers the demands of tertiary study and how these interact with the person’s capacity to manage study load, particularly as external pressures increase.

    • Pillar 3: Independent Living Readiness

      Looks at the practical life factors that influence stability while studying, including readiness to independently manage everyday responsibilities alongside study, such as routines, organisation, finances, and personal administration.

    Important note: At present, this service is privately funded and paid for by the client. We are currently clarifying with the NDIA whether this service may be eligible for NDIS funding for participants.

    For private referrals, please visit www.tertiarytransition.com.au for further information and to complete the referral form.

Key FAQs

  • Routine‑Focused Capacity Building is available to both NDIS participants and private clients.

    Functional Capacity Assessments are available to NDIS participants where an assessment is required for NDIA‑related purposes.

    The Tertiary Transition Functional Profile is currently available only on a private, fee‑for‑service basis and is paid for by the client. We are currently clarifying with the NDIS whether this service may be eligible for NDIS funding for participants.

  • No. Telehealth OT is not an NDIS-registered provider. The service currently accepts referrals from self-managed and plan-managed NDIS participants only.

  • Services are delivered via telehealth using Microsoft Teams.

    A laptop or desktop with a camera and microphone is recommended.
    If using a mobile phone or tablet, the Microsoft Teams app must be installed (browser access is not supported on mobile).

    Video and audio are required; phone call–only appointments are not suitable.

  • Services are currently available to clients in:

    • Australia (NDIS and private).

    • New Zealand (private only).

  • No. If a participant is highly likely to require extensive home modifications or high‑cost assistive technology (for example, complex wheelchair needs or significant physical support requirements), it is best practise for an Occupational Therapist who specialises in home modifications / complex AT to complete the Functional Capacity Assessment in person.

    This is because they can combine the functional assessment with the home modification and high‑cost AT application process, which typically improves continuity and follow‑through for the participant.

  • Telehealth OT does not currently offer Functional Capacity Assessments for NDIS Access Requests.

  • English only.

  • Your report is sent securely to your nominated email address.