Capacity Building with Activities of Daily Living and Self‑Management is available to both NDIS participants and private clients.

Functional Capacity and Support Needs Assessments are available to NDIS participants where an assessment is required for NDIA‑related purposes.

The Tertiary Transition Functional Profile is currently available only on a private, fee‑for‑service basis and is paid for by the client. We are currently clarifying with the NDIS whether this service may be eligible for NDIS funding for participants.

No. Telehealth OT is not a NDIS-registered provider. The service currently accepts referrals from self-managed and plan-managed NDIS participants only.

Services are delivered via telehealth using Microsoft Teams.

A laptop or desktop with a camera and microphone is recommended.
If using a mobile phone or tablet, the Microsoft Teams app must be installed (browser access is not supported on mobile).

Video and audio are required; phone call–only appointments are not suitable.

Services are currently available to participants and clients in:

• Australia (NDIS and private).

• New Zealand (private only).

If a participant is highly likely to require major home modifications or high-cost assistive technology (for example, complex wheelchair needs or significant physical support requirements), it is best practice for an Occupational Therapist who specialises in home modifications or complex AT to complete the assessment in person.

This allows the functional assessment to be combined with the home modification or high-cost AT application process, which typically improves continuity and follow-through for the participant.

Telehealth OT does not currently offer Functional Capacity and Support Needs Assessments for NDIS Access Requests.

English only.

Reports are sent securely to your nominated email address.